Taka Beach — Your Privacy Policy & Data Protection

Taka Beach ("we", "us", "our") takes your privacy very seriously. This Privacy Policy ("Policy") explains what personal information we collect when you use the takabeach.net website and mobile application ("Platform"), how that information is used, and what steps we take to keep it safe.

By using the Taka Beach platform or creating an account, you are deemed to have consented to the processing of your data as described in this privacy policy. Please read this document carefully before opening an account.

This privacy policy has been prepared in accordance with the General Data Protection Regulation (GDPR) and applicable international privacy laws. Taka Beach is committed to ensuring the highest standard of data protection for users in Bangladesh.

We collect your information in several ways. Below is a detailed breakdown of what data is collected and under what circumstances.

Directly provided information:

• At registration: full name, email address, phone number, date of birth, and password.
• During KYC verification: National ID/passport number and photo.
• During payment: mobile banking number (bKash/Nagad/Rocket) or bank account details.
• Any information you provide when contacting our support team.

Automatically Collected Information:

• IP address, browser type and version, device type.
• Pages you visited on the platform, time spent on each, and buttons you clicked.
• Complete betting history — wagers, wins and losses, transactions.
• Information collected through cookies and similar tracking technologies.

Taka Beach uses your information only for the legitimate purposes outlined below. We never use your data unnecessarily or without your consent.

• Account Management: To create, manage, and secure your account.
• Service Delivery: To process bets, handle payments, and award bonuses.
• Identity Verification: To complete the KYC process in fulfilment of legal obligations.
• Fraud Prevention: To detect suspicious activity and maintain platform security.
• Contact: To send you important updates, security alerts, and support communications.
• Service Improvement: To analyze user experience and improve the platform.
• Legal compliance: To provide information as required by regulatory authorities.
• Marketing: To inform you of relevant offers and promotions, subject to your consent.

Taka Beach never sells your personal information. However, data may be shared with specific third parties in the limited circumstances outlined below.

• Payment Providers: bKash, Nagad, Rocket — only the minimum information necessary to complete a transaction.
• Identity Verification Providers: With government-approved agencies to complete the KYC process.
• Legal Authorities: Under a court order or a lawful request from a law enforcement authority.
• Technology Service Providers: Cloud hosting and data analytics — these providers are not permitted to share your data with any further third parties.
• Business changes: In the event of a change in ownership of Taka Beach, data may be transferred to the new owner, though the terms of this policy will continue to apply.

Your data is stored in encrypted form on secure servers. Retention periods vary depending on the type of data and applicable legal requirements.

• All data is retained for as long as your account remains active.
• Financial transaction records after account closure 5 Years may be retained — this is a legal obligation.
• KYC documents after account closure 3 Years is retained.
• Live chat and support conversations 1 year is retained.
• Once the retention period expires, your data is securely deleted or anonymized.

The Taka Beach platform uses cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly.

• Essential Cookies: Essential for login sessions and security — these cannot be disabled.
• Functional Cookies: To remember your preferences and language settings.
• Analytics cookies: To understand how the platform is being used — on an anonymised basis.
• Marketing Cookies: To show you relevant advertisements — subject to your consent.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the platform.

As a Taka Beach user, you have several important rights regarding your personal data. We respect these rights and are committed to helping you exercise them.

Taka Beach strictly prohibits registration and betting by anyone under the age of 18. We do not knowingly collect data from minors.

• Date of birth is verified at the time of registration.
• Additional age verification documents may be requested if there is any doubt.
• If we become aware that data has been collected from a minor, it will be deleted immediately and the associated account will be closed.

Taka Beach uses industry-leading security measures to protect your information. Our security infrastructure is detailed below.

• SSL/TLS Encryption: All data transferred between your browser and our servers is encrypted.
• AES-256 Data Encryption: All sensitive data stored on our systems is protected with strong encryption.
• Two-Factor Authentication (2FA): An added layer of security at login.
• Regular Security Audits: Regular audits conducted by third-party specialists.
• Suspicious activity detection: Automated systems monitor for unusual login activity or suspicious transactions.
• Data Backup: Regular backups are maintained to prevent data loss.

Please note, however, that no online service can guarantee 100% security. We strongly encourage you to use a strong password, never share it with anyone, and report anything suspicious to us immediately.

Taka Beach's platform integrates certain third-party services that support our operations. These services operate under their own privacy policies.

• Payment Gateways: bKash, Nagad & Rocket — for payment processing.
• Cloud services: For secure data storage and processing.
• Analytics Tools: To understand platform performance.
• Customer support software: To manage live chat and support services.

We have data processing agreements in place with these third parties to ensure they keep your information secure and do not use it for any other purpose.

Taka Beach may update this Privacy Policy from time to time. Updates may occur due to changes in the law, the introduction of new services, or changes to our operations.

• For significant changes, you will be notified at least 30 days' notice via email or in-app notification.
• The "Last Updated" date at the top of this page is always kept current.
• Continued use of the platform after any changes are made will be considered acceptance of the updated policy.
• Previous versions of the policy are available upon request.

If you have any questions or complaints about this privacy policy, or wish to exercise your rights, please get in touch with us.

• Email: support@takabeach.net
• Response Time: Typically within 7 business days.
• Live Chat: Click the chat icon at the bottom right of the platform.